Open Position: Collections Representative

Description:

NYC based publishing firm is currently seeking a Collections Representative to join their Credit Control & Collections team in their Jersey City office. The main responsibilities of this role is to perform credit control practices and procedures, ensuring effective cash collection within their US Credit Control Team. The ideal candidate will become the central service contact for any customer issues as a result of the collection process. This will include but is not limited to following up on dispute cases with intensive collaboration with other departments of the firm. This is a direct hire permanent role and will pay anywhere between 40k-55k depending on previous experience. This position is located in Jersey City, NJ.

Responsibilities:

Collection of outstanding receivables per telephone and email.
Maintain the accounts receivable ledger so that the ledger reflects a true and clear picture of current outstanding debt.
Help meet collection targets as agreed with Management.
Provide accurate information on daily and monthly reports as required.
Ensure that all relevant administrative tasks are completed on a regular basis, follow up on dispute cases, and propose write off of uncollectable claims.
Monitoring the payment behaviour of customers and propose/coordinate when delinquent accounts should have electronic access removed.
Skills/Experience:

Knowledge of credit control procedures in an international environment and across currencies – minimum of 3 years credit control experience
SAP FI working experience
Understanding of accounts reconciliation, sales ledger systems, and resolving unapplied payments/credits
Experience with credit control methods and procedures
Experience with Excel/MS Word desired
Exceptional time management and organizational skills
Excellent verbal and written communication skills with internal and external parties